Support Live Cam Help Center home page
Search
Go to Site
  1. Support Live Cam
  2. Users

Users

Promo Campaigns
Ultimate Subscription Promotion
Abuses/Complaints
How to unban a model in Private Chat
How to ban a model in Private Chat
Rules & Penalties
Someone is harassing me, what should I do
I did not receive free tokens (token giveaway), when I signed up
How to report spam messages?
Technical Questions
How to enjoy VR on our platform
Technical problem with my account or broadcast
I can't log in to my account, what can I do?
I'm experiencing difficulties watching live streams, what should I do
I did not receive the email confirmation link, what can I do?
How can I fix sound issues?
See all 8 articles
Billing Questions
Billing Refund Policy
Tokens Refund Policy
How can I buy tokens?
Can I buy tokens without a credit/debit card?
What do I do if my transaction has been declined?
I purchased tokens but they haven't shown up in my account yet
See all 19 articles
Account Questions
I want to change my username, what can I do?
How can I recover my password?
How can I verify my account?
General questions
How can I redeem a gift code?
How can I leave a review for the Private show?
Does the platform have a mobile app?
Where can I watch live adult shows?
How to delete my account?
The model muted me. How can I get unmuted?
See all 38 articles
Getting started
Basic Tour for Users
What is our cam site?
What are tokens and why do I need them?
Community Guidelines
How can I create an account?
User level system explained
Can't find what you're looking for?
Our Support team is here to help.
Contact Support