Promo Campaigns

Ultimate Subscription Promotion

Eva

Christmas Special Offer 2020

Matt

New Year Special Offer 2020

Matt

Abuses/Complaints

Someone is harassing me, what should I do

Eva

Someone sent me spam messages, what should I do

Eva

I did not receive free tokens (token giveaway), when I signed up

Eva

Who can report spam in the chat and how?

Eva

Technical Questions

How to enjoy VR on our platform

Eva

Technical problem with my account or broadcast

Eva

I can't log in to my account, what can I do?

Eva

I'm experiencing difficulties watching live streams, what should I do

Eva

I did not receive the email confirmation link, what can I do?

Eva

How can I fix sound issues?

Eva

Billing Questions

Billing Refund Policy

Eva

Tokens Refund Policy

Eva

Setting up Paxum as your payout method

Matt

How can I buy tokens?

Eva

Can I buy tokens without a credit/debit card?

Eva

What do I do if my transaction has been declined?

Eva

Account Questions

I want to change my username, what can I do?

Eva

How can I delete my account?

Eva

How can I recover my password?

Eva

How can I verify my account?

Eva

General questions

Can I buy a model’s underwear?

Eva

Photo and Video rules

Eva

11 Must-Know Rules

Eva

Using Skype or other 3rd party software to communicate with the Members

Fabi

Two-factor authentication: how to set it up

Matt

If a Knight mutes me, how can I get unmuted?

Matt

Getting started

Basic Tour for Users

Eva

What is our cam site?

Matt

What are tokens and why do I need them?

Matt

Community Guidelines

Matt

How can I create an account?

Matt

User level system explained

Matt