Users

Please select this section if you are registered as a user

Promo Campaigns

Ultimate Subscription Promotion

Eva

  • Updated
 Christmas Special Offer 2020

Matt

  • Updated
 New Year Special Offer 2020

Matt

  • Updated

Abuses/Complaints

Someone is harassing me, what should I do

Eva

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 Someone sent me spam messages, what should I do

Eva

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 I did not receive free tokens (token giveaway), when I signed up

Eva

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 Who can report spam in the chat and how?

Eva

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Technical Questions

How to enjoy VR on our platform

Eva

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 Technical problem with my account or broadcast

Eva

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 I can't log in to my account, what can I do?

Eva

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 I'm experiencing difficulties watching live streams, what should I do

Eva

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 I did not receive the email confirmation link, what can I do?

Eva

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 How can I fix sound issues?

Eva

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Billing Questions

Billing Refund Policy

Eva

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 Tokens Refund Policy

Eva

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 Setting up Paxum as your payout method

Matt

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 How can I buy tokens?

Eva

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 Can I buy tokens without a credit/debit card?

Eva

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 What do I do if my transaction has been declined?

Eva

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Account Questions

I want to change my username, what can I do?

Eva

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 How can I delete my account?

Eva

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 How can I recover my password?

Eva

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 How can I verify my account?

Eva

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General questions

Can I buy a model’s underwear?

Eva

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 Photo and Video rules

Eva

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 11 Must-Know Rules

Eva

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 Using Skype or other 3rd party software to communicate with the Members

Fabi

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 Two-factor authentication: how to set it up

Matt

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 If a Knight mutes me, how can I get unmuted?

Matt

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Getting started

Basic Tour for Users

Eva

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 What is our cam site?

Matt

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 What are tokens and why do I need them?

Matt

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 Community Guidelines

Matt

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 How can I create an account?

Matt

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 User level system explained

Matt

  • Updated