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Billing Questions
Billing Questions
Why does Paymentico appear on my bank statement?
My tokens disappeared. How can I check what happened?
Do you offer token discounts?
I want my money back/refund my purchase
Tokens Refund Policy
How can I buy tokens?
Can I buy tokens without a credit/debit card?
What do I do if my transaction has been declined?
I purchased tokens but they haven't shown up in my account yet
My purchase dates do not match those of the charges on my bank statement, why?
How can I get larger token packages?
How much does a token cost?
My ability to purchase and spend tokens is temporarily suspended, what do I do
What will appear on my bank/credit card statement?
How do I enable Credit Card and PayPal purchases?
I have a question regarding a transaction. Who should I contact?
Can I make a purchase with a bank wire transfer?
Can I buy tokens with a debit/prepaid/virtual card?
I tried to buy tokens, but my card was declined (for users located in India)
Can I transfer tokens from one account to another?
What is Auto Refill?
I cannot purchase, what should I do?