You can mute or ban from your chat any user who’s spamming, harassing or being offensive. Simply hover over the username and a window with the options to mute and ban will appear. It is up to you whether to ban a user or not, but we advise you to only make use of this feature if it’s absolutely necessary, as you never know who might become your new top spender.

In case a member sends you an anonymous tip along with an abusive comment in the tip note, you can ban them straightaway clicking on the icon that is displayed next to the tip note. Such user will then be banned from your room for 30 days and all their previous anonymous tips and comments will likewise be deleted from the chat.

To unban a user, you can do so from the Banned users section. Click on the small pencil icon, then on the small “x” button of the desired user, and hit “Save”.

By default, Guest users are not allowed to leave comments or chat in a model’s room. However, you can edit your default chat settings on your broadcasting page > "My Show Controls" and then on "Who can chat".