If you made a withdrawal via PandaBlue, Paxum, Yoursafe, or Cosmo Payment and require assistance of your payment provider, you can find their contact information in the table below:
| Payment method | Contacts |
| PandaBlue | support@pandablue.com |
| Paxum | support@paxum.com |
| Yoursafe | support@yoursafe.com |
| Cosmo Payment | support@cosmopayment.com |
To check withdrawal timeframes, see this article.
Since SEPA and ACH payments are types of bank-to-bank transfers, you should contact your bank in case of questions.
For questions regarding card transactions, contact your issuing bank.