If you made a withdrawal via PandaBlue, Paxum, Yoursafe, or Cosmo Payment and require assistance of your payment provider, you can find their contact information in the table below:
| Payment method | Contacts |
| PandaBlue | support@pandablue.com |
| Paxum | support@paxum.com |
| Yoursafe | support@yoursafe.com |
| Cosmo Payment | support@cosmopayment.com |
To check withdrawal timeframes, see this article.
Since SEPA and ACH payments are types of bank-to-bank transfers, you should contact your bank in case of questions.
For questions regarding card transactions, contact your issuing bank.
If you have already contacted your payment solution provider or bank, and they were unable to assist you with the uncredited withdrawal, get in touch with our Customer Support.